NORTH KANSAS CITY, Mo. — When additional medical evidence is needed to approve a disability benefits application with the Social Security Administration, the agency requires applicants to get a consultative exam with a doctor. In the Kansas City region, Midwest CES is one of several contractors working with the government to

Six months after reopening its field offices to the public, the Social Security Administration is struggling to restore basic customer services and is assisting millions fewer of the poor, elderly and disabled people who sought its help before the coronavirus pandemic, federal data shows. Even as prolonged office closures caused applications